July 19, 2010

New Promotions for DirecTV
Stating on Thursday July 22nd, Directv will be offering new promotions and getting rid of some of their current ones.
-To begin there will be no more HD for life unless the customer is getting the Premium or Choice Ultimate package.
-Directv is starting up their NFL Sunday Ticket promotion. A customer can get the NFL Sunday Ticket for 59.99 if they sign up with the Premier package. They will only be paying 59.99 for both the package and the ticket. They can only get this price with the Premier package. No exceptions. They can add it on to other packages but they will have to pay for the NFL Ticket as well as the other package they choose.
-No more free second HD receiver unless they are getting Whole Home DVR regardless of the package they get.
-No more free movies unless the customer is getting the Premier package.

Please make sure you are staying 100% caught up with these promotions. A lot of the sales rep will be asking questions and these are big changes that could cause a lot of issues if not you are not paying attention.

Tennessee Office
There is a new office opening in Tennessee. If you get a call from one of these reps make sure you run it OE and Fulfillment. We do not have installers in this area.

Oklahoma City
The schedule in Oklahoma City is a bit insane right now. Please pay attention to the following: If you get a Directv account run it normal Perfect10. If you get a Dish Network account run it OE. The OK City schedule is pushed really far out, but please make sure you are checking every possible day to see if there are openings to put the Directv jobs under our installers. We don't want to be scheduling Directv jobs that far out unless there are absolutely no other spots to schedule the job.

Leo in Cedar Rapids
Leo who used to be in Provo office is now in the Cedar Rapid office. When scheduling jobs please make sure you are putting him as first priority. He is an excellent installer and we want to make sure that he is getting as many jobs as possible.

End of Summer
We are reaching the end of July and it feels like some things are starting to wind down just a little bit. However, this is not true. We do not want the sales reps to be thinking about coming quite yet. Being out of state is hard for a lot of the reps they are beginning to also realize that summer is coming to an end and wanting to come home. We want to be sure to encourage them to stick it out. Keep their spirits up and make sure you are not bringing anything up about coming home. There is still a lot of time left in the summer and we do not want you to discuss anything that might take their focus off of selling. Be positive and upbeat and keep doing what you're doing!!

**Charter Internet**
If you do a Charter account where the speed is only 1 Meg, then you need to email support@linxcommunications.com. This is so the phone techs are aware and they can make it work with our phones. Thanks!