New Dish Promotions
From now on, Dish customers can no longer get Showtime free for three months. They can now get HBO, Starz, or Cinemax free for three months with autopay and paperless billing. When you see it on the Dish site it will show on the side that it has a monthly cost, but when you choose it, it will subtract the cost of it on the cost breakdown.
Get the Dish Claims
Make sure you are getting the dish claims. There were a couple last night that hadn't uploaded to sattracks. When you are reviewing your accounts at the end of your shift, make sure you are checking to see if the claim has downloaded for all Dish accounts.
Charter Internet
Up to this point, if the cx has wanted Charter internet, you have just put in an invoice and someone else has put through the order. This has now changed a little. All Charter accounts in California will be treated the same way. You need to look on Saveology to make sure it is available in their area and then add an invoice to sattracks. Lance will push the order through. If the order is for anywhere outside of California, so Oregon and Washington, you will need to put the order through on Saveology. Let us know if you have any questions about that.
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